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Sesiones de Intercambio de Proyectos El intercambio de proyectos entre equipos de trabajo, refresca claramente la visión del propio proyecto aportando por un lado distancia y por otro objetividad. la visión externa de otros equipos sobre un proyecto en particular abre la oportunidad de descifrar dos cosas: 1. ¿Qué tanto nos hemos encerrado en las ideas? 2. ¿Cómo se entiende nuestro trabajo y propuestas desde fuera? Un ejercicio muy nutritivo que nos ha permitido observar en perspectiva. This slideshow requires JavaScript. #madlib #designthinking #intercambio #objetividad #cocreacion #innovación

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Design Thinking and Co-creation for redesigning procurement processes. Learnings on the USAID Momentum co-creation lab in Washington Thinking on the possibility of government agencies and other organizations rethinking the way they relate to the organizations they fund, is half a dream come true and half a radical change of mindset in the way organizations relate to their suppliers. According to their website USAID is “…the world’s premier international development agency and a catalytic actor driving development results. USAID works to help lift lives, build communities, and advance democracy. USAID’s work advances U.S. national security and economic prosperity; demonstrates American generosity; and promotes a path to recipient self-reliance and resilience…” Procurement processes, tend to be strict, vigilant, competitive and very inflexible. Choosing who to grant a project, funding money or business is definitively a very delicate decision for any company or institution. Nevertheless Procurement processes are not always exact or choose the best options for maximizing spending or acquisition of goods and services. Very often these processes respond only to influence, convenience and other random factors that not necessarily contribute to improve quality or evolve the way organisations invest their money and resources. According to Helen Hysell in The Science of Purchasing, (1922). “The modern purchasing agent is a more important man by far than he was in older days when purchasing agents were likely to be rubber stamps or bargainers for an extra penny. A Purchasing agent of the modern breed is a creative thinker and planner and now regards his work as a profession” Fierce competition derives in tense relationships in the sector, low quality offers, bargaining with the consequence of secretive and political management of funding and investment. This how for a long time procurement processes in companies and institutions have happened, but it might be time for a change. Frequently procurement interactions between buyers tend to be transactional and distant with very little space for partnership or collaboration, Competition between suppliers and the lack of space for mutual support, create dynamics based on lack of confidence and fear of the other where the quality of the offer matters less than the personal favors, business connections, price or direct benefits suppliers offered to staff. As Procurement becomes more and more strategic in a world of constant change and innovation, where new and more efficient or sustainable ways to cover needs and execute solutions is constantly created, choosing the right source of supply can determine the progress or retrogress of a whole company or sector. having a deep knowledge of the industry ecosystem and deep understanding of the value exchange suppliers have with our organizations is the key to move forward or stay behind. The co-creations session held in Washington for USAID led by the Designthinkers Group USA team gathered more that 200 stakeholders from the international development sector including prime organizations executing and sub-contracting grassroots and institutions around the world to execute US tax money on development projects. The first important learning about this meeting is how to prioritize and curate the challenges of development to be supported by the 500 million dollar budget the program has. In this case curation comes from congress and public policy. The interests expressed by political parties and the current government show that the response to the question of where to invest, clearly comes vertically. Since this is the situation in many organizations, if the procurement office is not just transactional or practical of instructions, procurement needs to find strategies to document and connect with those new suppliers or resources that can offer better options for current and future needs. This is no easy task. But co-creation may be an answer. Generate a permanent bottom up dynamics of information that opens the door to internal initiatives, startups, local suppliers and other opportunities for growth and innovation. This dynamics can be obtained via events, in-company training, publications, HR activities or internal networks of information. Information dynamics needs to consider the active participation of employees and collaborators, with enough room for trials and testing of new initiatives. One strong learning from this and other co-creation labs and sprints is about the power of horizontal interactions between stakeholders, clients and users and how it can create an improved space for better negotiation of terms and conditions for every transaction and supply. These interactions do not have to necessarily happen simultaneously but constantly making emphasis in transparency of information and improvement of practices and processes. Here lies the key for understanding from a different perspective tools for offers and requests, terms of payment and supply, selection criteria, etc. During the USAID Momentum Co-creation workshops, several challenges raised under the premise of developing self-reliance in developing countries . This framework sets the territory for the different stakeholders of the Momentum program to work together in order to offer the agency non-centric visions to deploy the resources. It was key to address and resolve A breakup with the usual roles: this is one of the hardest things to address, our professional roles and our earned position in a hierarchy pretty much define our identity and none is open to negotiate this. Nevertheless being open to explore other people’s point of view via empathy will not do any harm and being able to relate to other from a new open perspective will provide us with a perspective we never had before, that can make a change. Creating confidence in collaboration : corporate and client-supplier language protocols tend to establish the limits of what can be spoken or discussed and what cannot. Creating a bigger space for the unspoken and securing no reaction to the things we normally don’t tell, enhances the space for confidence and reveals both challenges and opportunities, that can be addressed in a collaborative way. Fear is the worst enemy of shared growth and exchange. Establishing new teams to capture dynamics and relationships : It is true that we like to work with people who are compatible to us and this connection is very important. But more important is be able to exchange and listen to those who are critical to our work or just work in a different way to ours. That is where real learning opportunities arise and where new synergies can be conformed. Rotating members of established team not only refreshes the conversation but also releases the team from routinary rites and roles. Exploring viability and accountability of new proposals . New ideas and partnerships are always exciting and our main fear is that they might not be viable because they are new. This is a common misconception. Good News is not all innovative things are unviable and even many of them may find the support of new partners and stakeholders that share both the risk and the enthusiasm. So, exploring the viability and accountability of new proposals means working hard to make the happen, not trying to find a way to make them impossible because they are new. Creating solid evolved consortiums and partnerships that are more horizontal, collaborative and less afraid of adopting new hierarchies, roles or styles of collaboration has been the key for a very successful process with USAID Momentum. We hope this can happen in your company or organization too very soon! #purchasing #acquisition #procurement #LaboratoriodeCoCreación #funding

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Trending Dubai A week of work in the streets of a city where everything is possible (even mission impossible), has brought to my attention a new way of approaching middle east and to find out, how few we know about our own civilizations. The starting point is of course, the city: an amazing and shiny scenario built-in a very short time, where the biggest, the tallest and the more expensive can be found. The big boom is gone and left emiratis with a powerful infrastructure that would need to be filled by time, social interaction, a big challenge for the government to develop a vision about the future and the participation of that 60% of foreign population living in Dubai. New generations of locals and specially young emirati women, have their own perspective: a deep and cosmopolitan pride about their roots, that would hopefully help them with the task, of keeping their wealthy children and grand children in the track the emirs envisioned for their people back in the 70´s. I would describe the UAE as a young state (last week celebrated the 40th anniversary of the Union) born from a very old culture that turned sand in gold, changing the dunes for grass and pearl diving for financial investments. An d would approach Dubai as a very masculine city, filled with symbols of contemporary and very old lifestyles focused on becoming the dream city of the present and still not planning in the long-term what their own present will bring. Luxury cars, endless highways leading to crystal skyscrapers are mixed with decorated bridges and the now invisible homes of harbor workers or fishermen that surrounded by white walls disappear under the sun. Many question arise after a week of intense work in this city and many opportunities for building future scenarios too. Consumerism, Habitat, Sustainability, Cultural Interaction, Heritage and Welfare are some of the topics to be commented in our following posts. #tendencias #research #coolhunting #users #futurescenarios #middleeast #citizen #service #urban #UAE #investigacion #emirati #dubai #arab #lifestyle #trends

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AlgoBueno Research es Design Thinkers Spain Después de mas o menos dos años de encuentros y colaboraciones puntuales con el equipo de Design Thinkers en Amsterdam y además de compartir muchos puntos de vista sobre el trabajo, el futuro y lo que podemos aportar a empresas y gobierno, hemos recibido la propuesta de unirnos al Design Thinkers Group y trabajar proyectos y encargos para el mercado hispanohablante en España y América. Desde AlgoBueno Research adoptaremos la representación de Design Thinkers NL operando Design Thinkers Spain con el entusiasmo y la alegría que esto nos representa y aportando nuestra experiencia en investigación de usuarios, análisis de tendencias, management de proyectos, cocreación, diseño de sistemas y procesos de innovación y facilitación de procesos en comunidades y empresas. Nos integramos a la filosofía de Design Thikers Group desde la perspectiva de la actual transformación del mercado y la economía española esperando poder aportar a las empresas y el gobierno herramientas y procesos de Innovación que les faciliten su crecimiento y expansión en el panorama local e internacional haciendo sus negocios y relaciones mas sostenibles y solidas. Complementamos nuestras habilidades para ofrecer soporte, desde una mirada estratégica a empresas y organizaciones en: Diseño de servicios Concepción de marcas, productos y sistemas de servicio Fortalecimiento de procesos internos, capacidad de innovación y co-creación de valor con stakeholders. Agradecemos la confianza y la amable bienvenida que nos han dado el equipo de Design Thinkers en Amsterdam y de las empresas del Design Thinkers Group en Brasil, UK, USA, Chile, Singapur y Alemania a quienes esperamos aportar nuestras habilidades, experiencia y metodologías. #diseñodeservicios #corporate #servicedesig #empresas #gobierno #innovación #designthinkersgroup #sistemasdeservicio